Refund Policy
Last Updated: February 24, 2026
Thank you for choosing Nina's Card Shop! We appreciate your trust and are dedicated to offering authentic, high-quality Pokémon products and More!
1. No Returns Accepted
Because of the collectible nature of our products, all sales are final, and we do not accept returns under any circumstances.
We encourage you to review your order carefully before completing your purchase.
2. Refunds
Refunds are only provided in rare situations where an error occurs on our end, such as:
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Receiving a damaged item (with proof required)
Please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.
3. Order Cancellations
If an order has already been processed or shipped, it cannot be canceled or refunded.
4. Contact Us
If you believe you received an incorrect or damaged item, or have any concerns, please contact us through our Contact Us page. We're happy to assist and ensure your experience is positive.